S H I P P I N G   P O L I C Y

SHIPPING INFORMATION

*All orders are fulfilled Monday through Friday excluding weekends and holidays.  Orders are shipped within 1-3 business days from the receipt of payment verification.

*We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather.

 

*Please allow up to 5 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.

*All Domestic and international orders are shipped via USPS priority mail. 

*You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.

*Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.

*We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.

RETURN POLICY

*Due to the current COVID-19 Pandemic, we are temporarily suspending product returns on Appearal (clothing, shoes, accessories etc.)

Changed your mind? Your right to cancel.

We understand that you may change your mind about something you have bought online.

You have the right to cancel within 24 hours of placing your order if you simply change your mind. 

Where items are returned to us outside of this time period we reserve the right to return the item to you.

Undelivered Items

If items are undeliverable to you by the courier/postal services these orders will be held for a defined period of time (varies per company) for you to collect. If uncollected items exceed this limit, they will be returned to us as the sender. All items will be automatically refunded and returned to stock. You will be notified via email of the refund once processed.

Mail your item to the address below:

Rich Rags

Saint  Louis, MO 63031